Why did I suddenly get this internal application error in MemoQ? Thread poster: Fredrik Pettersson
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This is the error message I get once I press a key on my keyboard inside the editor window in the latest version of MemoQ (9.3.6): MemoQ warning The requested task could not be completed or an operation failed, but you can safely continue your work. Internal application error. It did not help to restart MemoQ, I continue to get this error message. The error message started to pop up all of a sudden without having made any changes to the s... See more This is the error message I get once I press a key on my keyboard inside the editor window in the latest version of MemoQ (9.3.6): MemoQ warning The requested task could not be completed or an operation failed, but you can safely continue your work. Internal application error. It did not help to restart MemoQ, I continue to get this error message. The error message started to pop up all of a sudden without having made any changes to the system. Is there any file I can remove to remedy this? These are the details in the error message: TYPE: System.ArgumentException MESSAGE: Range's end must not be beyond plain text's end Parameter name: range SOURCE: MemoQ.CoreStructures CALL STACK: at MemoQ.CoreStructures.SegmentExtensions.getFormattedRangeFromPlain(Segment ctSeg, IntRange range) at MemoQ.Translation.TranslationHitData..ctor(Object hit, Segment source) at MemoQ.Translation.ACHitCaseTransformer.transformHitsGeneral(Dictionary`2& matches, Segment sourceSegment, String targetSegmentText, Int32 caretPos, CaseChangeDelegate caseChangeFunction) at MemoQ.Translation.ACHitCaseTransformer.TransformHitsForPrefix(Dictionary`2& matches, Segment sourceSegment, String targetSegmentText, Int32 caretPos) at MemoQ.Translation.AutoCompleteSource.GetAutoCompleteItems(String text, Int32 caretPos, Char[] triggerChars) at Kilgray.EditBox.AutoComplete.getCandidates(String contentText, Int32 posInContent, Int32 posInEditbox, List`1 candidates, Boolean intextOnly) at Kilgray.EditBox.AutoComplete.HandleCharAfterInsert() at Kilgray.EditBox.EditBoxCore.InsertChar(Char c) at Kilgray.EditBox.EditBoxCore.OnKeyPress(KeyPressEventArgs e) at Kilgray.EditBox.EditBoxCore._HandleWndProcOwn(Message& m) at Kilgray.EditBox.EditBoxCore.WndProc(Message& m) at Kilgray.EditBox.EditBoxR.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
[Edited at 2020-03-24 18:20 GMT] ▲ Collapse | | | Stepan Konev Russian Federation Local time: 03:07 English to Russian | Fredrik Pettersson Hong Kong Local time: 02:07 Member (2009) English to Swedish + ... TOPIC STARTER No reply yet from their support for over a day | Mar 25, 2020 |
It's a very tight deadline and I hoped that I would get responses here at ProZ earlier, which I did, than from the support for MemoQ, especially now during the corona virus. For the whole day today, this annoying pop up ceased to appear. But now, it has started again... Thanks Stepan, I will try your suggestion. | | | Fredrik Pettersson Hong Kong Local time: 02:07 Member (2009) English to Swedish + ... TOPIC STARTER Огромное спасибо! | Mar 25, 2020 |
Огромное спасибо степан! | |
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Paul Janse Netherlands Local time: 02:07 Member (2017) English to Dutch + ... Fredrik, where you helped? | Oct 8, 2020 |
Hi Fredrik, May I ask if they were able to help you and if so, how? I have the same problem, but my support apparently has aspired so they refuse to help me. Thanks a lot in advance. Paul | | | Paulo Melo Brazil Local time: 21:07 English to Portuguese + ... I had the same problem and here's how I fixed it | Jul 13, 2021 |
I deleted the folder of the project I was working on, opened the link to it again, checked out the project again and it worked. | | | Adieu Ukrainian to English + ... Just don't tell them | Jul 13, 2021 |
Paul Janse wrote: Hi Fredrik, May I ask if they were able to help you and if so, how? I have the same problem, but my support apparently has aspired so they refuse to help me. Thanks a lot in advance. Paul They've fixed my issues twice, within minutes, despite my absolute lack of a license | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Why did I suddenly get this internal application error in MemoQ? Trados Studio 2022 Freelance | The leading translation software used by over 270,000 translators.
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