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CAT info panel not displaying differences between segments
Trådens avsändare: Agnes Fatrai
Agnes Fatrai Tyskland Local time: 05:10 Medlem (2018) Kinesiska till Tyska + ...
Dec 19, 2022
Dear all,
For a few days now the differences between the new source segment and matches found in the translation memory are no longer displayed in Smartcat in the CAT info panel.
It only shows that there is a segment with a match, and I can also insert the match. However, it does not display where exactly the differences are.
Does anyone have any idea how to reactivate the display of the differences?
Or does anyone know whether it has been permanently removed? That would... See more
Dear all,
For a few days now the differences between the new source segment and matches found in the translation memory are no longer displayed in Smartcat in the CAT info panel.
It only shows that there is a segment with a match, and I can also insert the match. However, it does not display where exactly the differences are.
Does anyone have any idea how to reactivate the display of the differences?
Or does anyone know whether it has been permanently removed? That would be a great pity, because that is one of the best features of this tool.
Many thanks for your help in advance.
----
Please disregard my question, the differences are displayed today, so it seems to have been a bug in Smartcat.
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Tonimarc Spanien Local time: 05:10 Engelska till Franska + ...
Smartcat support
Dec 20, 2022
I've had the same problem for a few days and I feel so frustrated about it. I just sent an email to the support service, they're usually quite helpful and I hope they will be this time too.
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Stepan Konev Ryska federationen Local time: 06:10 Engelska till Ryska
Fixed
Dec 20, 2022
I emailed them yesterday too, and they seem to have fixed that today. Try again.
Also, next time you can contact them directly by their email: support@smartcat.ai
[Edited at 2022-12-20 23:15 GMT]
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Agnes Fatrai Tyskland Local time: 05:10 Medlem (2018) Kinesiska till Tyska + ...
TOPIC STARTER
Thank you so much!
Dec 21, 2022
Dear Stepan,
Thanks a lot for your help!
Best wishes,
Agnes
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Stepan Konev Ryska federationen Local time: 06:10 Engelska till Ryska
and Tonimarc :)
Dec 21, 2022
Agnes Fatrai wrote:
Dear Stepan...
and Tonimarc. I think Smartcat support responded so quickly because they received same request from two users.
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