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Past membership invoices Trådens avsändare: Tina Vonhof (X)
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Tina Vonhof (X)
Kanada
Local time: 08:31
Nederländska till Engelska
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I don't see anyway to contact support directly, so I'll post my question here: Is there some way to access the invoice for my 2021 membership payment?
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Lingua 5B 
Bosnien och Hercegovina
Local time: 16:31
Medlem (2009)
Engelska till Kroatiska
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Tina Vonhof (X)
Kanada
Local time: 08:31
Nederländska till Engelska
+ ...
TOPIC STARTER
Thanks a lot Thomas, that link works. I have submitted a support request. I don't understand why 'support' is not an easily accessible button on the front page. The only thing I could find is a list of topics.
[Edited at 2022-03-13 00:31 GMT]
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Tina Vonhof (X)
Kanada
Local time: 08:31
Nederländska till Engelska
+ ...
TOPIC STARTER
Thank you for thinking along but that leads to invoices that you send to clients, not to invoices issued by proz.com to me.
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Lingua 5B
Bosnien och Hercegovina
Local time: 16:31
Medlem (2009)
Engelska till Kroatiska
+ ...
On my end, it leads to membership invoices, they are all listed. That’s strange, so we all have different routes for it. Have you clicked “Payable” at the top?
[Edited at 2022-03-13 05:17 GMT]
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Mihai Badea (X)
Luxemburg
Local time: 16:31
Engelska till Rumänska
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| Different link | Mar 13, 2022 |
Lingua 5B wrote:
On my end, it leads to membership invoices, they are all listed. That’s strange, so we all have different routes for it. Have you clicked “Payable” at the top?
[Edited at 2022-03-13 05:17 GMT]
https://www.proz.com/invoice?sp_mode=payables
Also, the confirmation email might contain a direct link.
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Lingua 5B
Bosnien och Hercegovina
Local time: 16:31
Medlem (2009)
Engelska till Kroatiska
+ ...
| The same link. | Mar 13, 2022 |
It’s the same link I sent, if you just click “Payable” at the top.
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Mihai Badea (X)
Luxemburg
Local time: 16:31
Engelska till Rumänska
+ ...
| A second way | Mar 13, 2022 |
Lingua 5B wrote:
It’s the same link I sent, if you just click “Payable” at the top.
True. You mentioned in your first posting that "Payable" needed to be clicked on.
Another way to reach invoices is from the profile page (Settings > My Wallet). Since graphics tend to make things easier, here it is:
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Mihai Badea (X)
Luxemburg
Local time: 16:31
Engelska till Rumänska
+ ...
| Accessing support from the home page | Mar 13, 2022 |
Tina Vonhof wrote:
Thanks a lot Thomas, that link works. I have submitted a support request. I don't understand why 'support' is not an easily accessible button on the front page. The only thing I could find is a list of topics.
[Edited at 2022-03-13 00:31 GMT]
Tina, while being on the home page, there are at least three ways to access Support.
By clicking Contact (bottom left), and then Billing & Payment, you can find a list of frequently asked questions that includes your question, but also other relevant questions relating to billing and payment:
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