Tekniska forum » MemoQ support »
Renewal
Trådens avsändare: WolfgangS
WolfgangS
WolfgangS
Frankrike
Local time: 15:01
Medlem (2007)
Engelska till Tyska
+ ...
Jul 16, 2020

Hi
as sales support at Kilgray is not answering can anybody here confirm (or not) that renewal of licence is possible only by Credit card via Paypal and by Wire transfer. I always renewed by CC and don't want to use Paypal.
 
Stepan Konev
Stepan Konev  Identity Verified
Ryska federationen
Local time: 16:01
Engelska till Ryska
Credit/debit card via PayPal Jul 16, 2020

Wolfgang Schoene wrote:
can anybody here confirm (or not) that renewal of licence is possible only by Credit card via Paypal and by Wire transfer.

There are 3 payment methods:
1. Credit/debit card via PayPal
2. PayPal
3. Wire Transfer
Number one means that you can pay with your CC using PayPal payment interface.
 
WolfgangS
WolfgangS
Frankrike
Local time: 15:01
Medlem (2007)
Engelska till Tyska
+ ...
TOPIC STARTER
Renewal Jul 17, 2020

Stepan Konev wrote:

Wolfgang Schoene wrote:
can anybody here confirm (or not) that renewal of licence is possible only by Credit card via Paypal and by Wire transfer.

There are 3 payment methods:
1. Credit/debit card via PayPal
2. PayPal
3. Wire Transfer
Number one means that you can pay with your CC using PayPal payment interface.


Thanks Stepan,
I am aware of these three payment options. Fact is, I never before paid by CC via the Paypal site.
 
Samuel Murray
Samuel Murray  Identity Verified
Nederländerna
Local time: 15:01
Medlem (2006)
Engelska till Afrikaans
+ ...
@Wolfgang Jul 17, 2020

Wolfgang Schoene wrote:
I never before paid by CC via the Paypal site.


I have done so, and as I recall, it is relatively painless. I can't remember of PayPal then "remembers" the credit card, and I don't recall if people who don't have a PayPal account are required to create one, and/or if you are forced to use an existing PayPal account.

Either way, if you're going to pay by credit card, the payment will have to go via a payment portal anyway, e.g. one that is provided by your own bank, or by some other credit card processing service. When I saw your first post, I thought you're concern may have been privacy related.
 
WolfgangS
WolfgangS
Frankrike
Local time: 15:01
Medlem (2007)
Engelska till Tyska
+ ...
TOPIC STARTER
Renewal Jul 17, 2020

Samuel Murray wrote:

Wolfgang Schoene wrote:
I never before paid by CC via the Paypal site.


I have done so, and as I recall, it is relatively painless. I can't remember of PayPal then "remembers" the credit card, and I don't recall if people who don't have a PayPal account are required to create one, and/or if you are forced to use an existing PayPal account.

Either way, if you're going to pay by credit card, the payment will have to go via a payment portal anyway, e.g. one that is provided by your own bank, or by some other credit card processing service. When I saw your first post, I thought you're concern may have been privacy related.


You're right, Samuel, my concern is privacy related. And I'm no fan of Paypal either.
And MemoQ's sales persons still did not answer.
 
Stepan Konev
Stepan Konev  Identity Verified
Ryska federationen
Local time: 16:01
Engelska till Ryska
Weird behavior Jul 17, 2020

Wolfgang Schoene wrote:
And MemoQ's sales persons still did not answer.

When I received a message from their sales person stating something like "Do not hesitate to contact me with all your questions...", I asked my questions by replying that message immediately but never received any response then. Now I prefer to contact my local reseller.

[Edited at 2020-07-17 13:47 GMT]
 


To report site rules violations or get help, contact a site moderator:

Moderatorer för detta forum
Maya Gorgoshidze[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Renewal






Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »