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WF4 generates corrupted target PowerPoint and Word docs files
Thread poster: Paolo Troiani
Paolo Troiani
Paolo Troiani  Identity Verified
Italy
Local time: 10:12
Member (2010)
English to Italian
+ ...
Aug 10, 2016

Hello,

When I have a source .docx or .pptx file, I can translate it in the editor as usual, but when I click on “save file as translated” the saved files are corrupted and cannot be opened.
Message is :
“In the file [target file name] unreadable content was detected. Do you want to recover the content? Click yes if the source is reliable.”
Then I click on “Yes” and I get another dialog window saying:
“An error happened while acceding to [fi... See more
Hello,

When I have a source .docx or .pptx file, I can translate it in the editor as usual, but when I click on “save file as translated” the saved files are corrupted and cannot be opened.
Message is :
“In the file [target file name] unreadable content was detected. Do you want to recover the content? Click yes if the source is reliable.”
Then I click on “Yes” and I get another dialog window saying:
“An error happened while acceding to [file path & file name]”

Thanks for any idea, suggestion and workaround.

Paolo ▲ Collapse
 
Lori Cirefice
Lori Cirefice  Identity Verified
France
Local time: 10:12
French to English
Strange! Aug 10, 2016

Things I would try... rename the source files using "save as" .doc/.ppt instead of .docx. Then reimport the new source files, translate until no match (which shouldn't take long...) then see if you can get a target file that works.

Contact the WF hotline about it too.
 
Paolo Troiani
Paolo Troiani  Identity Verified
Italy
Local time: 10:12
Member (2010)
English to Italian
+ ...
TOPIC STARTER
IT WORKS!! Aug 10, 2016

Thank you very much.

However, two considerations:

1) tags and segmentation in these "converted" source files are different from the original source files. I do not know if that can result in significant differences for the final output.

2) Do you think it is a normal workflow? What about having 15 source files to convert back in old format and eventually convert them again in new format?
 
Lori Cirefice
Lori Cirefice  Identity Verified
France
Local time: 10:12
French to English
Just catching up Aug 22, 2016

Different tags... that's not a suprise but different segmentation is a bit strange, is there anything special about those docx and pptx files?

As for converting back to docx/pptx - I personally wouldn't bother doing it - but I would probably just check with my client beforehand to be sure they don't mind getting doc/ppt files back. I think most people (well, speaking for myself honestly) don't really care whether the file is doc/docx - and only use the "x" types of files because it... See more
Different tags... that's not a suprise but different segmentation is a bit strange, is there anything special about those docx and pptx files?

As for converting back to docx/pptx - I personally wouldn't bother doing it - but I would probably just check with my client beforehand to be sure they don't mind getting doc/ppt files back. I think most people (well, speaking for myself honestly) don't really care whether the file is doc/docx - and only use the "x" types of files because it is now the Office standard... but of course there could be some cases where a customer needs the x type for a particular reason. Especially for ppt, I think converting back and forth between ppt and pptx can cause some problems. ▲ Collapse
 


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WF4 generates corrupted target PowerPoint and Word docs files







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