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Tekniska forum » CAT Tools Technical Help »
Cancelling Geoworx
Trådens avsändare: parolagiusta
parolagiusta
parolagiusta
Local time: 02:11
Italienska till Engelska
Sep 3, 2024

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?
 
WolfgangS
WolfgangS
Frankrike
Local time: 02:11
Medlem (2007)
Engelska till Tyska
+ ...
Your bank? Sep 5, 2024

parolagiusta wrote:

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?


Ask your bank to stop payments?
 
Lieven Malaise
Lieven Malaise
Belgien
Local time: 02:11
Medlem (2020)
Franska till Nederländska
+ ...
Geoworx? Sep 5, 2024

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.
 
neilmac
neilmac
Spanien
Local time: 02:11
Spanska till Engelska
+ ...
All things to all men/women (etc,) Sep 12, 2024

Lieven Malaise wrote:

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.


I googled it and got about 2,340 results. It appears variously as a consultancy and other things, for example: "GeoWorx Sync is a powerful tool for synchronizing data that is shared by multiple Enterprise Systems."
Apart from that, I don't see anything to lead me to think that it would be a CAT tool for translation work.
 
Lieven Malaise
Lieven Malaise
Belgien
Local time: 02:11
Medlem (2020)
Franska till Nederländska
+ ...
Clarification Sep 12, 2024

neilmac wrote:
I googled it and got about 2,340 results.


Yes, I've got those too. I meant that I only got one hit in the context of a CAT tool, the poster's own post.
 
Georgi Kovachev
Georgi Kovachev  Identity Verified
Bulgarien
Local time: 03:11
Medlem (2010)
Engelska till Bulgariska
+ ...
GeoWorkz? Sep 19, 2024

I believe the OP meant GeoWorkz. Since nobody has responded to your calls, you may use the contact form https://geoworkz.com/Contact to tell them about your problem.
Another option is insufficient funds to be available in your card and they will certainly be after your money.
 


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Cancelling Geoworx


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